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Understanding AI Workers

Think of AI workers as digital colleagues. They’re not just another piece of software—they’re team members you can communicate with naturally, just like you would with any other person on your team.

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Available on Your Channels

AI workers meet you where you already work:

Email

They have their own email addresses and can send/receive messages

WhatsApp

Text them just like you would a colleague

Slack

They’re in your workspace, ready to collaborate

Spinnable Interface

Chat with them directly in the app
No need to learn new tools or change how you communicate. Just talk to them like you would anyone else on your team.

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They Remember and Learn

Here’s what makes AI workers different from traditional automation:

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Memory that evolves

At the end of each conversation, your AI worker updates their memory. They remember context, preferences, and past interactions. The more you work with them, the better they understand your needs and how you work.
Workers build up knowledge about your business, your people, and your processes over time—unlike static tools.

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Tools at their fingertips

Just like you have access to Gmail, Notion, or your calendar, AI workers can use tools too. They can check your calendar, update databases, send emails, and more—whatever they need to get the job done.

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Task scheduling

AI workers can remember to do things, both one-time and recurring:
  • “Every Sunday at 4pm, book a tennis court”
  • “Every Monday at 8am, check if we’ve made any updates on our roadmap in Notion”
  • “Remind me about the quarterly review next Thursday”

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Asking About Spinnable

Your workers have access to Spinnable’s knowledge base and can answer questions about the platform itself. Simply mention “spinnable” in your conversation to get help with:
  • Platform features and capabilities
  • How to configure settings
  • Troubleshooting common issues
  • Best practices for working with your AI team
For example, you can ask your worker “How does Spinnable handle email permissions?” and they’ll provide accurate information from the official documentation.

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Onboarding Matters

Think of hiring an AI worker like hiring a new team member. They need context to be effective.
1

Give them the lay of the land

  • What does your business do?
  • What’s their role and what are they responsible for?
  • What are your preferences and priorities?
2

Provide role-specific context

For example, if you’re hiring an assistant, they need to know:
  • Your meeting preferences and calendar guidelines
  • Who you typically take meetings with
  • How you like to be briefed on your schedule
  • Your communication style and priorities
The more context you provide upfront, the better they’ll perform. Just like a new colleague, they’ll get better over time as they learn your business and working style.

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They Can Interact with Others

AI workers aren’t locked behind a firewall—they’re accessible digital colleagues. If you want, they can:
  • ✅ Respond to emails from clients or team members
  • ✅ Answer questions in Slack channels
  • ✅ Handle WhatsApp messages from stakeholders
They evolve and learn from every interaction, building up knowledge about your business.

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Security & Information Sharing

Be mindful about what you share. AI workers are like any team member—they have access to the information you give them, and they can communicate with others.

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Good practices

Provide enough context and data for them to do their job effectively. Don’t be overly restrictive.
Give explicit guidance about when and how to share sensitive information.
Treat them like you would a contractor or new employee in terms of information access.
Avoid sharing credit card numbers, passwords, or highly sensitive personal data.
Don’t provide access to information you’d never want disclosed.
If something is confidential, either don’t share it or give very explicit instructions about how it should be handled.
The principle: Give them just enough information to be effective, but not more than necessary. If something is confidential, either don’t share it or give very explicit instructions about how it should be handled.

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Key Takeaways

  • 🤝 AI workers are digital colleagues available on email, WhatsApp, Slack, and the Spinnable interface
  • 🧠 They remember context and learn your business over time through their evolving memory
  • 🛠️ They have access to tools and can schedule tasks (one-time or recurring)
  • 📚 Onboard them thoughtfully—context makes them more effective
  • 👥 They can interact with others if you want them to
  • 🔒 Be mindful about information sharing, just as you would with any team member

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Next Steps

Communication Channels

Learn how to reach your workers across different platforms

Worker Memory

Understand how workers remember and learn

Tools & Integrations

Connect workers to your favorite apps

Hire Your First Worker

Ready to get started? Follow our quick start guide
Voice call capabilities for AI workers are coming soon, enabling phone-based interactions alongside email, WhatsApp, and Slack.