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Intercom

Handles live-chat triage, triggers onboarding messages, extracts user-feedback insights.

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What Your Workers Can Do

Workers can manage your Intercom customer conversations, coordinate with your support team, and help with customer engagement workflows. Popular use cases:
  • Monitor customer conversations
  • Triage incoming messages
  • Track customer engagement
  • Coordinate support handoffs
  • Extract customer feedback
  • Trigger automated messages

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Authentication

Type: OAuth 2.0 Sign in with your Intercom account—Spinnable receives a secure access token.

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Example Workflows

Live chat monitoring 
"Monitor incoming Intercom messages. If anyone asks about pricing or enterprise plans, notify me immediately"
Customer feedback collection 
"Review conversations from the last week and compile a list of all feature requests or product feedback mentioned by customers"
Support triage 
"Tag incoming messages as 'Sales', 'Support', or 'Feedback' based on the content and assign them to the appropriate team"