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Slack is a communication channel for your workers — it lets them join your Slack workspace and collaborate alongside your team in channels and threads, just like a human colleague.
Unlike most tools in this directory, Slack doesn’t use the standard Toolbox connection flow. Instead, you invite your worker directly to your Slack workspace using their email address — and they handle the rest.

What Workers Can Do in Slack

  • Respond to @mentions in public and private channels
  • Participate in threads with full context awareness
  • Receive direct messages for 1-on-1 conversations
  • Maintain conversation context within each thread

Setup & Configuration

For the complete setup guide, including step-by-step instructions, a video walkthrough, and troubleshooting tips:

Slack Setup Guide

Full guide to connecting your worker to Slack →

Quick Overview

DetailInfo
Connection typeWorkspace invite (not Toolbox)
Setup time~10 minutes
Auth methodAutomated via workspace invite
Per-worker setupYes — each worker needs a separate invite

Key Things to Know

You don’t add Slack through Settings → Toolbox like other integrations. Instead, you invite your worker to Slack using their email — just like inviting a human teammate. See the full setup guide for details.
After you send the Slack invite, your worker handles everything — sign-up, verification, and app installation. The whole process takes about 10 minutes. You’ll get email updates along the way, and you’ll know it’s done when the worker updates their Slack profile picture.
Workers don’t monitor all messages in a channel. You must @mention them to get a response. In threads, they read the full thread context once mentioned.
To keep channels clean, workers automatically reply in threads rather than posting top-level messages.

Tool Permissions

Learn how tool permissions work across your workforce