This guide helps you get a phone number to use with the Custom WhatsApp Number feature. If you already have a spare number, you can skip this and go straight to the setup guide.
Overview
To give your worker a custom WhatsApp number, you need a phone number that:- ✅ Can receive SMS or phone calls (for WhatsApp’s one-time verification)
- ✅ Is not already registered as your personal WhatsApp account
- ✅ Is recognized by WhatsApp as a valid mobile number
Recommended Options
Option 1: Prepaid SIM Card (Most Reliable)
A physical prepaid SIM card from a mobile carrier is the most reliable way to get a WhatsApp-compatible number. These are classified as “mobile” in carrier databases, giving them the highest verification success rate. Good picks:Option 2: Carrier-Backed eSIM (No Second Phone Needed)
If you don’t want to deal with a physical SIM card, some eSIM providers offer real phone numbers (not just data). These work well for WhatsApp verification. eSIMs that include a real phone number:Option 3: Dedicated WhatsApp Number Services
Some services specifically provide numbers designed for WhatsApp Business use:What to Avoid
WhatsApp actively blocks certain types of numbers. These have very low success rates and even if they work initially, the account may be flagged or banned later:- ❌ Google Voice — Almost completely blocked
- ❌ TextNow, TextFree, TextMe — Mostly blocked
- ❌ Burner — Mostly blocked
- ❌ Skype Number — Blocked
- ❌ Cheap one-time SMS verification services — Numbers get recycled and flagged
- ❌ Modified WhatsApp clients (GB WhatsApp, FM WhatsApp) — Will result in permanent bans
Setting Up Your Number for Success
Once you have your number, take a few steps to get it ready before connecting it to your worker.- Register WhatsApp on the new number and complete the verification
- Set up your profile — add a name, photo, and “About” text
- Link it to your worker — follow the Custom WhatsApp Number guide to connect it
Keeping Your Number Active
After connecting the number to your worker, keep these things in check:
Recommended setup: Keep a dedicated spare phone (even an old one) plugged in and connected to WiFi with WhatsApp running. Disable battery optimization for WhatsApp on Android. This acts as your “always-on” WhatsApp connection.
Cost Comparison
Next Steps
Link the Number to Your Worker
Follow the step-by-step guide to connect your new number to a worker
Communication Channels
Learn about all the ways to communicate with your workers