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Why Teams?

Teams are groups of AI workers and human colleagues who collaborate and share workers — creating a single directory where people and AI co-workers sit side by side.

For people

See and talk to shared workers, even ones you didn’t hire. Ask the worker’s manager to share a private worker with your team if you can’t see it.

For workers

Workers in a team can access the team directory. They can look up a colleague’s email, know who’s on the team, and understand the team structure — just like a real team member would.
Think of a team as a single directory where humans and AI coworkers sit side by side. The directory helps members find people and shared workers; private worker access is still controlled.
Teams are available on all plans. You can be part of multiple teams at the same time.
Teams are inside a workspace, not a separate billing or membership account. Open Settings > Workspace > Teams to manage them. A person must join the workspace before you add them to a team.

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Creating a Team

  1. Switch to the workspace containing the people and workers you want to share.
  2. Open Settings > Workspace > Teams and create or select a team.
  3. Add people who are already members of this workspace. To invite a new colleague, an Owner or Admin must first invite them under Settings > Workspace > Members. After they join, add them to the team.
  4. Add a worker you manage using the team directory’s Add member dialog, or from that worker’s Settings > Teams. Members can chat with shared workers; access to a worker does not grant configuration rights or show other people’s chats. For configuration access, see Co-Managers.
A worker hired now defaults to Whole workspace visibility for non-Guest members; workers can also be Private. A Guest needs explicit access to a workspace worker by, for example, being part of the same team. See Workspaces for roles, Guest invitations, member offboarding, and visibility.

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Choosing Which Workers to Share

Not every worker needs to be added to the team. Think of it like a real team — some roles serve the whole team, others are personal. Workers you’d typically share:
  • Product Manager — helps the whole team with roadmap questions
  • Support Specialist — handles tickets across the team
  • Operations Manager — coordinates team-wide processes
Workers you might choose not to share with a team:
  • Personal Assistant — manages your calendar, email, personal tasks
  • Executive Assistant — handles sensitive or private matters
  • Family Manager - handles family matters

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How to Add or Remove a Worker from a Team

You can add workers you manage (including workers you co-manage) to teams in this workspace. The worker settings list shows teams you belong to; for a team you aren’t on, ask a member of that team who also manages the worker to add it.

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From Worker Settings

  1. Open the worker and select Settings > Teams.
  2. Beside a team you belong to, select Add [worker name]. To make a new team first, select Create team, create it under workspace Teams, then return to the worker’s Teams section.
  3. To stop sharing with a team you belong to, select Remove [worker name] and confirm. Removing the worker from one team does not remove it from other teams.

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From the Team Directory

  1. Open Settings > Workspace > Teams and select the team.
  2. Select Add member. In the dialog, select the worker you manage from the worker list; the checked state shows workers already on the team. You can also add a person under Add from this workspace if they have already joined the workspace.
You can add a worker to multiple teams. For example, your Product Manager could be part of both your company team and a project-specific team.

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The Team Directory

Use the team view under Settings > Workspace > Teams to find its people and shared workers. Workers can use their team context to identify colleagues and understand who works with whom. Sharing a worker does not share anyone’s personal conversations with it.

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Co-Managers: Sharing Worker Management

Teams let team members interact with shared workers. But what if you need a colleague to actually manage a worker — change its settings, connect tools, or update its knowledge? That’s what Co-Managers are for. You can give trusted colleagues manager-level access to any of your workers, without giving up primary management.

Learn About Co-Managers

Share management access to your workers with trusted colleagues

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Switching Between Teams

Open Settings > Workspace > Teams to review teams in your current workspace. Switch workspaces first if a team is in another workspace; membership and billing do not follow you between workspaces.