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Overview

A worker’s manager can administer its settings; the workspace is responsible for its subscription and usage. A manager change is not a personal billing transfer or a move to another workspace. See Workspaces for membership, visibility and manager permissions.

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Prerequisites & Eligibility

If you need help managing a worker without handing it off, add a Co-Manager instead. A new manager should be eligible to manage workers in the same workspace. Do not assume an address in another workspace is eligible to accept a handoff.

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Initiating a Manager Change

Open the worker’s Settings and look for the Change manager option. Review eligibility and the confirmation before sending any invitation. The recipient should review the pending invitation before accepting. If the action is not available, or if eligibility is unclear, contact support.

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What Transfers vs. What Is Removed

Do not assume chats, tool connections, co-manager assignments, secrets or team sharing are automatically carried over or removed. Review these with the new manager, reconnect tools and recheck access as needed after a handoff. Conversations belong to their individual viewers; sharing or changing a worker does not expose another person’s private chat history. For moving a worker between workspaces, contact support about the available relocation process.